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Citizens Advice Gosport © (Limited by Guarantee). Company registration number 5971208. Charity registration number 1116994 and FCA FRN 617613

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Get help applying for Universal Credit

The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

It’s free, independent and confidential. Specially trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Job Centre appointment.



Go to the bottom of the page and click on the green button “talk to an adviser”

Call us on the Universal Credit helpline

Telephone: 0800-328-5644

Textphone: 0800-328-1344

Relay UK>>> (if you cannot hear or speak on the phone): 18001 then 0800-328-5644

Video relay service for British Sign Language>>>

(BSL) users - check you can use this service>>>

Welsh language: 0800-328-1744

Monday to Friday, 8am to 6pm

Find out about call charges